How to install eSIM
About 5 minutes · Install in Thailand, then turn on roaming when you arrive at your destination
- iPhone Tap the link in the email to install, no scanning needed
- QR on the order page, in the email and in My Account
- Our team replies on LINE in Thai · Japanese · English
Do not delete the eSIM after installing1 QR Can be installed only once; if deleted it can’t be restored by yourself · Install only on the phone you’ll actually use
Check 4 things before you start
Phone supports eSIMDial *#06# and if there is a number EID = Works · Phone must not be carrier-locked · Check model
Wi-Fi stableUse home/office Wi-Fi · Free Wi-Fi at airports or cafés often fails to install
Know when the days start countingMost start counting when connected to a network at the destination; some count from the date you select (see the e-mail/product page)
QR email from usSent within ~5 minutes after payment · view again at eSIM My
Phone doesn’t support eSIM? Use SIM card instead — collect at the same point as Pocket WiFi or get home delivery
1Your phone
2How to install
3Follow these steps
- Open the email from SAMURAI SIM on the iPhone you’ll use
- Tap the button "Install on iPhone" in the email
- Tap Continue Wait until it shows "Activated" (Stay connected to Wi-Fi)
- Name the eSIM SAMURAI
- Allow SAMURAI to be used Cellular data Thai SIM keeps working for calls/SMS
- Open the QR email on another screen (a computer or another phone)
- Settings › Cellular › Add eSIM › Use QR Code
- Scan the QR, then tap Continue Wait until it shows "Activated"
- Name the eSIM SAMURAI
- Allow SAMURAI to be used Cellular data and close "Allow cellular data switching"
- Copy SM-DP+ Address and Activation Code from the email
- Settings › Cellular › Add eSIM › Use QR Code
- Tap Enter details manually then paste the codes into both fields
- Name the eSIM SAMURAI
- Allow SAMURAI to be used Cellular data
On arrival at your destination
- After landing, go to Settings › Cellular › SAMURAI
- Open Turn on this line and Data Roaming
- Turn off Wi-Fi and wait 1–3 minutes; the destination network name will appear at the top of the screen and you can use data right away
- Open the QR email on another screen (a computer or another phone)
- Settings › Connection › SIM manager
- Tap Add eSIM › Scan the QR code from the provider
- Scan the QR, then tap Add
- Name the eSIM SAMURAI
- in SIM manager › Mobile data Select SAMURAI
- Copy Activation Code from the email (starting with LPA:1$)
- Settings › Connection › SIM manager › Add eSIM
- Select Scan code QR › Enter activation code then paste the code
- Name the eSIM SAMURAI
- in Mobile data Select SAMURAI
On arrival at your destination
- After landing, go to Settings › Connection › Mobile network
- Open Data Roaming and check that Mobile data is SAMURAI
- Turn off Wi-Fi and wait 1–3 minutes; if it still doesn’t appear, toggle airplane mode off and on once
- Open the QR email on another screen (a computer or another phone)
- Settings › SIM cards and mobile networks (Pixel: Network & internet › SIM)
- Tap Add eSIM or Download eSIM
- Scan the QR and confirm
- Name the eSIM SAMURAI
- Set SAMURAI as the SIM for Mobile data
- Copy Activation Code from the email
- Go to the page Add eSIM (Same as the scan method QR)
- Select Enter code manually then paste the code
- Name the eSIM SAMURAI
- Set SAMURAI as the SIM for Mobile data
On arrival at your destination
- After landing, open the SIM settings page SIM cards and mobile networks
- Open eSIM SAMURAI and Data Roaming
- Turn off Wi-Fi and wait 1–3 minutes; if it still doesn’t appear, toggle airplane mode off and on once
Don’t turn on roaming onThai SIM if you haven’t subscribed to a roaming package · Menu names may differ slightly by model and version iOS / Android
Having trouble?
After scanning, it shows "Cannot add eSIM"
Connect to stable Wi-Fi · Check that your phone supports eSIM and isn’t carrier-locked · Still not working? Message us on LINE with your order number. Don’t scan repeatedly
Arrived but no data
Open Data Roaming to SAMURAI · set SAMURAI as the mobile data SIM · toggle airplane mode off and on · some packages require APN setup (values are in the e-mail). See Settings APN
Accidentally deleted the eSIM from the phone
QR Most can be used only once. Message us on LINE with your order number to check whether it can be reissued
Can I install before travelling / when does the day count start?
Install in Thailand; most packages start counting when you first connect to a network at the destination (see conditions on the product page)
Can my Thai SIM still receive calls / SMS
as usual (Thai carrier roaming charges may apply). Data goes through SAMURAI
Can’t install? Message our team
LINE SAMURAI SIMReplies in Thai, Japanese, English · provide your order number and phone model